1. CFI Industries Inc. will replace, free of charge, any of its products if found to be defective in material, workmanship, or performance. This warranty shall be effective only if the unit; (1) was installed in accordance with supplied instruction and existing plumbing codes, (2) has not been subjected to abuse and (3) was at all times used in a manner consistent with its intended use.
2. For any defective products, customer has to contact CFI Industries or its sales rep to report the defective within 3 days of occurance, CFI Industries will decide for inspection of the reported defect and replace, through the distributor from whom the product was purchased, those items found to be functionally defective.
3. CFI Industries makes no other warranties, implied or expressed & will not be responsible for any damage or loss due to use of the defective products, or for other consequential or incidental damages. Replacement or credit not to exceed the purchase price of the item, pursuant to this warranty constitutes the sole remedy for any item found to be functionally defective.
4. CFI Industries encourage customer to inspect carefully the shipment if there is any sign of damage on the pallet, please double check the pallet or the shipment before the truck leaving. Customer has the responsibility to inspect the condition of any shipment & report any damage & shortage to CFI Industries or its sales rep, before signing any Bill of Lading for Vitreous China products.
5. CFI Industries will pay its customer a 2% allowance at the end of every calendar year for all the purchase of Vitreous China products to cover the possible undetectable damages, other than that CFI Industries will not accept any claim for damages after signing a clean Bill of Lading for any Vitreous China products shipment.